This Spartina tote is super easy to use. Just unzip the top to access your stuff. You can put your phone in the exterior slip pocket for quick reach or keep your keys in the interior zip pocket. When you're carrying it, the 9 - inch shoulder drop makes it comfortable to hold on your shoulder. As for maintenance, remember to spot - clean it with a cloth slightly dampened with warm water. Don't soak it or use harsh chemicals as they can damage the faux straw and Napa leather accents. Keep it in a cool, dry place when you're not using it to maintain its shape and quality.